CPA | Adapting to the “New Normal”

CPA | Virtual Conference

CPA Framingham

It’s no question that COVID-19 has shifted the world in many ways. This includes businesses, small and large. Fortunately, today’s technology has allowed many business owners to readjust their norm and stay afloat. At Ash CPA, we’ve compiled a list of tips you can implement to your business. Learn more below and contact us today.

Virtual Communication

In-person communication can be difficult to have considering health risks. That’s why virtual communication is needed. There are many ways to implement this to your business. Your consumers, new and existing employees can go virtual! See how!

Consumer Interaction

Not all business can go completely virtual but any adaptation is great! For instance, offer video conferences and an online chatbox. Many industries can use these options. Whether you offer a service or product, you can limit contact by thinking outside the box. If you sell a product, schedule video conferences to showcase your product. If you offer a service, create high-quality videos of your service in action. 

The chatbox option is great too! You may have more calls on the line than normal. Having a chatbox allows more consumers to inquire about your product or service. As a result, you may want to consider designating a team to respond to online inquiries, while another set is answering phone calls. Definitely consult with a CPA to see how you should manage your funds to successfully implement these new virtual features.

Recruitment, Onboarding, and Training Process

Your business may be in need of new employees. How do you invite candidates and interview them? Consider marketing your business with high-quality video. Show prospective candidates what it’s like to work for your company. Perhaps, provide testimonials from current workers as well. Should you be interested in a candidate, have a virtual interview. 

Once you’ve selected and hired your new employees, do virtual onboarding and training. This part may vary between businesses. Therefore, it’s important to review how much of the onboarding and training can be done virtually. For example, if your new hire will work 100% virtually, then the onboarding and training process can also be 100% virtual. However, if the new hire will work in-person, you can still minimize contact by virtually converting as much of the onboarding and training process as possible.

Work From Home Transition

Your employees may have been working on-site and now need to work from home. Transitioning to this routine may be challenging. For example, your employees may not have an office space at home or find it difficult to be productive. Ways to overcome this is to discuss what hours work best for each employee. Some may prefer the morning shift, while others prefer evenings. Schedule virtual meetings at the beginning of each shift to assure everyone is accounted for and designate the workload. Meet again during the shift, if possible. Lastly, check on your employees and ask them how can the “work-from-home” situation improve? Their ideas may be helpful!

Learn More

Discover more ways your business can push forward during this unprecedented time by scheduling a consultation with Ash CPA. Our firm has over 20 years of experience assisting businesses of all sizes. Call (617) 462-6651 or book online here.